Informativa sulla privacy

PRIVACY NOTICE

RELATED TO END USERS PERSONAL DATA TREATMENT PURSUANT TO ARTICLE 13 OF (EU) REGULATION 2016/679 (“GDPR”)


TREATMENT PURPOSES

Data provided by You at the filing of the form and/or navigation data collected by the online configurator will be treated by the Company in order to answer Your information requests on the Company and/or its products/services

TREATMENT LEGAL BASIS

Execution of an agreement in which User are a party

PERSONAL DATA RETENTION PERIOD

Such data will be retained for one year, estimated time required to despatch the requests. Subsequently Your data will be destroyed or anonymized.


TREATMENT PURPOSES

Management of security and IT resources (backup, restore, etc.)

TREATMENT LEGAL BASIS

Lawful interest (service management, service guarantee)

PERSONAL DATA RETENTION PERIOD

Such data will be retained for one year, estimated time required to despatch the requests. Subsequently Your data will be destroyed or anonymized.


TREATMENT PURPOSES

Data provided by You at the filing of the form, on basis of Your previous consent, will be treated for purpose of direct marketing: for example, mailing – through contact automatic modalities (as sms, mms, e-mail, social networks, instant message apps) and traditional modalities (such as call centres and post mailing) – of promotional and commercial communications related to service/product offered by the Company or advertisement of corporate events, as well as the detection of customers satisfaction level, conduction of market investigations and statistics analysis.

TREATMENT LEGAL BASIS

Consent (optional and reversible at any time)

PERSONAL DATA RETENTION PERIOD

Personal data and contact data: until consent revocation


OBLIGATION TO PROVIDE THE DATA

Providing data highlighted with an asterisk (*) on the data collection form is mandatory to provide You the requested information; therefore, refusal to provide the indication of such data does not permit to the Company the possibility to despatch Your request.


DATA RECIPIENTS

Your data can be provided to external subject acting as data controller (as, for example, authorities and surveillance and control bodies and any public subject legitimated to request such data) or be treated, on behalf of the Company, by external subject indicated as Responsible, to which are given appropriate operative instructions. Such subject can be essentially included in the following categories:
- companies which execute services related to the management and/or maintenance of the Company Website;
- Customer Care Service Management companies which offer customer care services through different channels (online chat, call centres etc.)

SUBJECTS AUTHORIZED TO THE TREATMENT

Data which can be treated by the employees of Company functions related to the pursuit of the above mentioned purposes, that have been expressly authorized to the treatment and have received appropriate operative instructions


TRANSFER OF PERSONAL DATA

Data will not be transferred outside European Union


USER RIGHTS – CLAIMS BEFORE THE CONTROL AUTHORITY

Contacting ELCO GmbH via regular mail at address Via Roma 64, Resana (TV), via phone at the number +39 0423 719500, or via email at the address contact@elco-burners.com, users can request to the data controller access to their related data, data cancellation, amendment of inaccurate data, integration of incomplete data, limitation of the treatment in the cases provided at article 18 of GDPR, as well as objection to the treatment, for reason related to their particular situation, in the cases that legitimated the data controller interest.

Moreover, users in case in which the treatment is based on consent or on agreement and has been provided with automatic instruments have the right to receive in a structured format, of common use and readable by automatic advice, the data as well as, whether technically possible, to transfer such data to a different data controller without impediments

Users have the right to file a claim before competent control Authority in the Member State in which they usually live or work or the State in which the alleged violation occurred.

Users have the right to revoke at any time the consent given for marketing purposes, as well as to object to data treatment for the same purposes. It has been understood the possibility for the user which prefer to be contacted with respect to the above mentioned purpose exclusively through traditional modalities, to express its objection only to the reception of communication through automatic modalities.